Strategic Leadership & Team Management:
- Develop annual business plans and strategic goals to drive revenue growth and profitability within the Parts division, while collaborating with senior leadership to align strategies with company objectives.
- Oversee all aspects of Parts business operations, including sales, inventory management, vendor relations, and customer service.
- Recruit, lead, manage, and develop the Parts department team to achieve business objectives.
- Foster a collaborative team environment by being an exceptional listener and assisting team members in problem-solving.
Sales Growth & Profitability:
- Develop and implement sales strategies to exceed HVAC Parts sales targets, while monitoring performance to identify growth and profitability opportunities.
Warehouse, Inventory & Vendor Management:
- Oversee warehousing, inventory management, and supplier relationships to ensure timely procurement, accurate forecasting, and efficient storage of high-demand HVAC parts, while optimizing space, maintaining safety standards, and maximizing profitability.
Financial Oversight & Reporting:
- Monitor the Parts department’s financial health, manage the budget, control expenses, maintain inventory levels, and suggest corrective actions to ensure profitability and meet financial targets.
Customer Service & Product Knowledge:
- Collaborate with the marketing team to design and execute promotional campaigns aimed at increasing parts sales.
- Partner with the sales team to develop promotions and pricing strategies, while building strong relationships with key customers and HVAC contractors to drive loyalty and enhance customer satisfaction.
- Ensure exceptional service, timely deliveries, and accurate product information for all customers, improving overall customer experience.
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